Privacy Policy

When you use the contact form or call us, we collect the information you provide: your name, phone number, email address, and details about the service you are requesting.

We also collect standard web analytics data (pages visited, browser type, approximate location derived from IP address) through cookies and analytics tools, subject to your consent preferences.

We use the information you provide to respond to your quote request, schedule a cleaning visit, and communicate about your service. We do not use your contact information for unrelated marketing purposes without your consent.

Analytics data helps us understand how the site is used and where it can be improved. Analytics data does not identify you personally and is not linked to your service request.

When you submit a service request, your contact information is shared with a cleaning service provider in your area to fulfil your request. By submitting your information, you consent to being contacted by our service partner regarding your request.

This sharing is a necessary part of how the service works — without it, your request cannot be fulfilled. It is a business purpose disclosure, not a sale of data.

We do not sell your personal information to data brokers or unrelated third parties. We do not share your data for advertising purposes unrelated to your service request.

This site may use Google Analytics 4 (GA4) to collect anonymised usage data, and Google Ads conversion tracking if advertising campaigns are active. These tools use cookies — small files stored on your device — to recognise returning visitors and measure how the site is used.

You can manage or refuse cookies through your browser settings. Disabling cookies will not prevent you from using the site or submitting a quote request. It will prevent analytics data from being collected.

Contact data (name, phone number, email address, and service request details) is retained for up to 24 months from the date of submission. Call recordings, if any, are retained for up to 12 months. You may request deletion of your data at any time by contacting us at [email protected].

This site uses the following third-party services, each operating under its own privacy policy:

• Cloudflare: network performance and security. Cloudflare processes traffic to protect against malicious requests.
• Google Analytics 4: anonymised usage analytics.
• Google Ads: conversion tracking if advertising campaigns are active.

YourDigitalExpert Inc., a Canadian corporation, operates this site. Data may be processed in Canada under PIPEDA protections, and may also be processed in the United States by the third-party services listed above.

This site is operated by YourDigitalExpert Inc., a Canadian entity incorporated under Canadian law. Personal information submitted through this site is handled in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

This site uses third-party infrastructure services, including Cloudflare (for hosting and content delivery), which may process data on servers located outside Canada, including in the United States. By using this site and submitting information, you acknowledge that your data may be processed outside Canada, where privacy laws may differ from those in Canada.

If you have questions about how your data is handled by third-party services, or if you wish to access or delete your information, contact us at [email protected].

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw consent for uses of your information beyond fulfilling your original service request
• Request deletion of your personal information (subject to any legal retention obligations)

To exercise these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

This site is operated by a Canadian entity and is subject to Canada's Anti-Spam Legislation (CASL). We send commercial electronic messages (promotional emails or texts) only with your express or implied consent.

Express consent is obtained when you explicitly agree to receive marketing communications — for example, by checking a checkbox on a form.

Implied consent exists when you have an existing business relationship with us (for example, you have requested a quote or booked a service within the past two years).

You may withdraw consent to receive commercial electronic messages at any time by contacting us at [email protected] or by using the unsubscribe link in any email. Withdrawal of consent does not affect messages sent for the purpose of fulfilling your service request.

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, disclosure, or loss. This includes secure transmission (HTTPS) for all data submitted through the site. No transmission over the internet is completely secure; we cannot guarantee absolute security.

This site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this site, contact us at [email protected] and we will remove it promptly.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. The date below reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

Last updated: 2026-09-28

For privacy-related inquiries or to exercise your rights under PIPEDA, contact us at [email protected] or call (888) 906-0022.

Mailing address: YourDigitalExpert Inc., Winnipeg, MB, Canada.